Frequently Asked Questions

How much are the delivery charges? Do you offer free delivery?

Nazia Fashion wants to make your shopping simple and enjoyable! Delivery all over Pakistan costs just Rs. 249. But the good news is—if you shop for Rs. 4,999 or more, you’ll get free delivery!

Is it possible to exchange a product if needed?

Want to exchange your item? Just message us your exchange details on WhatsApp (0309-9870148). Our rider will come to collect the item and bring your new one. It costs only Rs. 300, and you'll get your exchange in 4 to 5 working days. Easy and hassle-free!

Is it possible to return a parcel? How does it work?

Want to return your parcel? Just message us and our representative to get the return address. You can send the parcel back using any courier service (like TCS, PostEx, or Leopard), but the delivery cost will be your responsibility. After we receive it, we’ll check it within 2 days and then refund you through EasyPaisa, JazzCash, or your bank account—whatever you prefer. Please note: Nazia Fashion will not refund the delivery charges what you pay. For more help, feel free to talk to our representative."

What are your support team’s working hours?

Nazia Fashion is here to help you from 10 in the morning till 9 at night.

How long does delivery usually take?

We usually deliver in 4 to 5 working days.

Can I use a code to get a discount?

Yes! Just use the code "Loyal5" at Checkout to Enjoy a Special discount from Nazia Fashion.

What's the Process of placing the order?

It’s easy to place the order! Just visit our website, pick your favorite items, add them to your cart, and follow the steps to check out.